Tailored Terms and Conditions

Terms and conditions are the backbone of all sales, a legal document that sets out the terms on conditions on which that sale takes place.

Many businesses and entrepreneurs spend hours building rapport with clients and planning websites but will copy and paste another business’ terms and conditions, edit a few names, and proceed on that basis. Not only does this infringe on that business’ intellectual property rights relating over the terms and conditions, but this also leaves your business with terms and conditions that are either irrelevant or do not fully consider the position of your business.

With the increase in internet trading, ordering and sales, as well as the move to “paperless” sales, more and more businesses are ignoring important aspects of terms and conditions.

If there is a dispute or issue relating to the product, the first avenue for both the seller or provider and the client or customer is to review the terms and conditions.

Your terms and conditions need to set out:

  1. The terms on which your products or services are provided – While these may set out as simply as possible in your invoice, more detailed terms should be set out in the terms and conditions. This may include penalties for late or non-payment, terms and schedules for disputes, as well as any other standard trading terms that are used or relied upon in the daily operation of your business. These must also consider and be in accordance with the appropriate laws.
  1. Where appropriate, ensure that any retention of title or security interest may be registered on the PPSR – Retention on title and security interest protection is one of the key aspects that is undergoing change. Any existing or generic clause must reflect the fact that from February 2014, all security interests must be validly registered on the PPSR, regardless of any previous registration. If your business supplies goods or services, then any claim for unpaid goods or work must be duly registered to be valid.
  1. Your legal obligations – Where a dispute arises over goods or services supplied, your terms and conditions need to establish what rights and remedies are available to the parties. These should reflect the wants and needs of your business, as well as the rights available at law.

Since few (if any) of these aspects are shared between businesses, it stands to reason that terms and conditions reflect your business and are tailored to afford your business the maximum legal support possible.

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    Fixed Pricing Agreement

    The initial consultation is FREE, discussing the scope of services and outcome. You will be provided with the total agreed cost in our pricing proposal, no estimates, hourly rates or ranges – just a FIXED PRICE AGREEMENT.

    Because we believe in certainty.

    If you have a question or a query you can email us using the contact form or call us on +61 3 9212 0238

    CLIENT TESTIMONIALS

    Cameron Deane

    “The assistance provided by Harriet with reviewing and negotiating the terms of our building contract, which encompassed both a significant financial commitment and extensive amount of renovation work, was essential to providing us with peace of mind that our interests were covered legally at all times. Harriet's professionalism, attention to details and expertise in this field were beyond reproach and I highly recommend her services to anyone considering any building related work.”

    Cameron Deane

    Construction Client

    “Harriet, can I just thank you for being so incredibly kind to us. Sean was right – you are amazing.  I wanted to try and express that in person during our meeting but it’s been such a difficult week I knew I would blub all over you if I started.  Never a good look – especially when you’re on the other end trying to juggle London and Kyrgyzstan! We really appreciate everything you have done (and are doing for us).  Without you, all we would have is a slowly imploding bathroom with a loadbearing wall that could collapse without warning. Gives me anxiety every time I think about it!”

    Construction Client

    Chanoch Serebryanski

    “Very professional and easy to deal with. A real pleasure to use at a great value.”

    Chanoch Serebryanski

    David Cherny

    “Highly recommend Warlows Legal. Harriet and her team were professional and supportive throughout, couldn't have asked for a better service.”

    David Cherny

    Chaim Korik

    “Harriet and team took the time to listen to our needs and ensure we had all the contracts in a timely manner. Felt like working as a team!”

    Chaim Korik

    Sarah Chanah Sufrin

    “Harriet really cares for her clients and works tirelessly to achieve the best result for them every time.”

    Sarah Chanah Sufrin

    Chaya Wolf

    “Excellent experience with Warlows Legal. Harriet is personable, professional and of a very high standard. Would recommend to everyone seeking legal advice.”

    Chaya Wolf

    Avi Kluwgant

    “My experience with this company has been an absolute breath of fresh air. I cannot recommend the legal services offered here enough. Thank you!”

    Avi Kluwgant

    MySmallHelp Australia

    "I'm Matt from MySmallHelp Australia. I was looking for a friendly, trustworthy legal firm to set up the charity.  After talking with Harriet for a short time I found her to be knowledgeable and able to communicate fairly complex legal terms simple manner. Harriet and her team delivered exactly what they said they would in a very timely fashion. Warlows Legal team achieved these deliverable above my expectations. I can t recommend them enough. Thanks you so much for your help and guidance."

    Matt Rai